To Residents, Resident Representatives, and Staff
March 25, 2020
To continue to protect the residents and staff of The Danforth, all visitation is suspended until further notice. We are following strict CDC guidelines. We are grateful for all the phone calls and inquiries on how our residents are holding up. To any family member who wishes to call and speak to their loved one, we are encouraging phone calls as well as video chats. If you would like to set up a video chat with your loved one, please email firstname.lastname@example.org or call Amy Parker at (518) 686-5167. We are aware there are items families provide their loved ones here at The Danforth. We will be sanitizing all items prior to bringing them into the facility. In order to accomplish this, we are requesting that items be dropped off at The Danforth Monday through Friday, between 9am and 2pm. Please call to let us know when you are dropping off items. All items must be labeled and left outside our front door. Danforth staff will then sanitize and deliver them. Our primary goal, as always, is to keep our community safe and healthy.
March 13, 2020
Effective immediately, per the Department of Health, we are suspending all visitation except when medically necessary (i.e. visitor is essential to the care of the patient or is providing support in imminent end-of-life situations) or for family members of residents in imminent end-of-life situations, and those providing Hospice care.
We will continue to follow the guidance of the Department of Health and contact you as updates occur. If you would like to call the facility or your family member please contact us at (518) 686-5167.
Thank you for your cooperation.
March 12, 2020
We have received some guidance from the Department of Health regarding precautions and procedures for our facility to protect and maintain the health and safety of our residents and staff during the ongoing novel coronavirus (COVID-19) outbreak. It is expected that the spread of COVID-19 infections in the US will continue. Our priority is the health and safety of our residents and staff. Symptoms of the virus include fever, cough, shortness of breath, severe lower respiratory infection/acute respiratory distress syndrome and may also include nasal congestion, sore throat, diarrhea and nausea. While some individuals may be asymptomatic or have mild illness, older individuals, particularly those with other underlying health conditions, have shown greater susceptibility to the virus and often experience much more serious illness and outcomes. This potential for more serious illness among older adults, coupled with the communal nature of adult care residential services, represents a risk of outbreak and a substantial challenge for Adult Care Facilities.
Visitors may introduce COVID-19 infection into the facility if they are ill as a result of community transmission either internationally or in the US, or if they have close contact (within feet) to a person(s) with COVID-19. The facility has staff available to screen visitors for symptoms or potential exposure to someone with COVID-19. Under current regulations, the facility must restrict or prohibit visitors to the facility, where there is a reasonable cause to believe such visitors would directly endanger the safety of such residents. Additionally, the facility would also advise residents if any of their visitors were denied access and the reason for that determination. Accordingly, if a potential visitor evidences COVID-19 exposure the visitor shall not be permitted into the facility.
The facility may consider modifying visiting hours. If the facility takes the steps to modify visiting hours the residents and families will be notified, and the hours will be posted at the entrance of the facility. Daily, frequent cleaning and disinfection of all surfaces will be done with EPA registered, hospital-grade disinfectant to decrease environmental contamination within the facility. The facility has taken steps to reschedule all non-essential appointments outside of the facility to limit community exposure to residents. In addition, any staff that are found to be ill will be sent home and will need to contact their primary care physician immediately.
If a resident is suspected of infection with COVID-19 they will be given a face mask to wear and the facility will immediately contact the primary physician, emergency contact and NYSDOH. The resident will be isolated in a private room. The staff will follow CDC guidelines while caring for the resident. It is essential that we maintain awareness about the disease, its signs and symptoms, where cases and outbreaks are occurring and necessary infection control procedures. We will be providing continuing education for the staff to ensure we are providing the residents and staff with the most updated guidelines provided by the Department of Health and the CDC. If you or someone close to you have experienced signs or symptoms or have tested positive for COVID-19 and have come in contact with the residents or staff at the facility please restrict any further contact, notify facility staff and follow your physicians and the CDC recommendations. Again, our priority is the health and safety of the residents and staff. If you have any questions, please feel free to contact the facility at (518) 686-5167.